Customer reviews of Templar Cars

By Gary S on 11 June 2022 | Purchase not verified

This is how car buying should be. Karl is a very friendly knowledgeable professional guy who doesn't pressure sell. The car we purchased was well presented, freshly serviced and mot'ed and came with a good warranty. All the cars on sale are under cover and if you want to have a though look around one the staff are more than happy to move it so you can see all you need. A great car buying experience. I will be sending my son their way when he replaces his car soon. We'll done to all the staff at Templar Cars you are a cut above the competition.

Reply from Templar Cars on 17/06/22

Hi Gary, Thank you very much for choosing to buy from us and for giving us a great review. Really appreciated. Kind regards, Karl & The Team

By Anonymous on 30 May 2022 | Purchase not verified

A very pleasant no pressure buying experience. Karl answered all our questions and quickly resolved a minor (missing manual) issue. Would definitely recommend Templar Cars.

Reply from Templar Cars on 17/06/22

Hi, Thank you for buying the Subaru from us and glad to hear the manual arrived ok. Many thanks also for leaving us a great review. Best regards, Karl & The Team

By MARIE M on 25 May 2022 | Purchase not verified

Really welcoming, knowledgeable and helpful. Paperwork was organised and sorted quickly. Really enjoyable experience. Will recommend to friends. Thank you to Karl and his team.

Reply from Templar Cars on 17/06/22

Hi Marie, Thank you for taking the time to leave us a great review. It was great to meet you guys too and look forward to seeing you again in the future. Enjoy the BMW! Best regards, Karl & The Team

By Pauline S on 13 May 2022 | Purchase not verified

First class customer service, respectful, honest and carried out everything they said at time of purchase. Carl was amazing and would recommend to family and friends. You are definitely doing things right. Well done Templar cars. What a refreshing change.

Reply from Templar Cars on 18/05/22

Hi Pauline, Thank you for your business and thank you for taking the time to give us a great review. Really appreciate it. The Templar Team

By Andrew S on 15 February 2022 | Purchase not verified

Excellent service thank you for all the help in getting our new car ...Andy & Karl also you team that prepare your cars do an outstanding job will recommend your company to all our friends and family

Reply from Templar Cars on 02/03/22

Hi Andrew, Thank you for taking the time to leave us a great review! It was a pleasure to meet and do business with you and look forward to seeing you again. All the best. Andy, Karl & the team.

By Stuart M on 24 January 2022 | Purchase not verified

I bought a 330d BMW from here just before Xmas .. Karl the salesman was one of the best salesmen i've ever dealt with .. Everything he said he would do was done and more .. The car was spotless when i came to collect it .. Just after xmas the car produced an oil leak .. after contacting Templar they told me to take it in and they would foot the bill.. I cant explain how happy i am with Templar cars and their staff and most of all the car they supplied .. Thanks guys

By Richard B on 20 January 2022 | Purchase not verified

Thank you is such a small word for such a easy purchase of a beautiful car . Thank you Karl . Not forgetting the back ground staff thank you There are no pushy salespersons in fact the cars sell themselves . I have to say my new car is better than described and a very good price . If you are looking to buy a car keep this dealer in your favourites, I wish I could give more than 5 stars 👍

Reply from Templar Cars on 22/01/22

Hi Richard, Thank you for leaving us a great review and it was a pleasure to do business with you. Hope you enjoy the A-Class, it is as you say, a great car. Hope to see you again next time and many thanks once again. Regards, Karl & the team

By Angela C on 02 December 2021 | Purchase not verified

Great company, excellent service. Had a slight issue with the car, no fault of their own and they stuck to their word and sorted this ASAP. Will definitely use these again when I'm ready to trade in and upgrade. Many thanks.

Reply from Templar Cars on 29/12/21

Hi Angela, Thanks for taking the time to leave a great review and indeed buying from us. Look forward to seeing you next time. All the best, Andy, Karl & Gary

By Mark H on 19 November 2021 | Purchase not verified

It's now 6 months since I bought my E Class Mercedes from Templar cars and I have been absolutely delighted with it. The best car I have owned. All scheduled services were done by Templar cars prior to me picking it up and needless to say it has been faultless. I would thoroughly recommend Templar Cars for their professionalism, courtesy and trustworthiness. A pleasure to give them my money!

Reply from Templar Cars on 23/11/21

Thank you very much for taking the time to leave us a great review. Its always gives us a warm feeling to know to hear that people have enjoyed both the experience and the car they have bought. Thanks very much for the recommendation too! Regards, The Templar Team

By Idris M on 20 October 2021 | Purchase not verified

It is regrettable that I have to do this, but I feel I have no other alternative. My recent emails & voivemails I have left Templar Cars are being totally ignored & the one reply I did receive was both kurt & abrupt advising me they did not want my custom. I have seen a lovely example of a sports car that I wish to purchase through them but the sales staff there refuse to let me buy it. Throughout what I can only describe as my peculiar & bizarre contact with them, I have shown nothing but genuine interest in the vehicle & carried out due diligence in verifying all is okay. I made an initial offer which was declined & subsequently agreed to pay them the full screen price for the car. Templar Cars, however have insisted they will not sell me the car, allegedly becsuse I was 'agressive' in my negotiating stance which is patently not true - my verbal & written communication are testament to that & neither was the offer that I made derisory, indeed it was in keeping with what the Autotrader saw the market value as & most buyers, as a rule, are always keen to bargain a little & buy a car at the best possible price which is not unusual in the automotive world . I accept, however, that this particular car is quite special in terms of condition, the extensive upkeep & maintenance & minimal number of owners which is why I was quick to agree to pay the full asking price. The enquiries that I made reassured me that this was probably one of the best examples out there. Doubtless this excellent, pristine vehicle is typical of the type of vehicle Templar Cars sell having read some of their reviews. Unfortunately, the calibre of customer service I was on the receiving end of was not of the same standard. In all my adult purchasing life, I have never experienced anything quite like this. It is almost as if my business & or money is not good enough for them or of the required standard which I do take umbrage to. I am sure anyone else would feel the same may. I would therefore be mos

Reply from Templar Cars on 09/12/21

It is somewhat annoying that a customer is allowed to shop around at different retailers and choose where they want to buy, yet a retailer can’t choose who they want to sell to. This is basically the case here. After making a ridiculous offer for a unique car, before even seeing it, followed by what seemed an endless amount of emails and calls we told this person that we wouldn’t sell him the car. Then followed rounds of apologies after he had realised he had missed probably the best car in the country. We chose not to sell to this person due to his arrogance and sheer pig headed approach. If you read the bottom of his review he was even attempting little short of blackmail by suggesting he may change our rating if we sold him the car! If we get such a review from this person for not selling them a car then maybe I guess we have had a lucky escape!