Customer reviews of Templar Cars
At Templar Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 69 customer reviews
Top marks for cars
By Brian P on 24 October 2016 | Verified purchase
All the staff at Templar Cars were very attentive even minding my dog while on a test drive. Andy the sales manager/part owner was particularly helpful and we now have a b beautiful car.
Absolutely excellent people
By Ose H on 24 October 2016 | Verified purchase
These guys are exceptional, they have a professional, yet friendly and approachable manner. I felt very welcome when I arrived at the showroom. The buying of my vehicle was handled efficiently and the car was valeted to a superb standard, and drives like a dream, so everything they advertised was right on the money. The next time I buy a car, Templar Cars will be my first place to look.
By Simon B on 08 November 2020 | Purchase not verified
Purchasing a car from Templar was the most pleasurable car buying experience we've ever had. We were able to take our time looking at the car with no pressure. Their sales representative was very helpful ensuring we were happy with the car & then making the transaction smooth so we could wrap everything up in one journey. We were also very happy with the fair part exchange valuation. All good!
By Tim M on 03 November 2020 | Purchase not verified
The whole process was faultless and professional. Templar supplied a quality car at a very realistic price. Would highly recommend. Like to thank all concerned.
Professionals through and through. Well done.!!
By Trevor B on 31 October 2020 | Purchase not verified
From my first phone call to enquire about car, to the moment I drove away in it, they were the most professional and friendly people I have had the pleasure of dealing with in a long time. After a long train journey, Andy even collected me from the station. The car was superbly prepared and even better than expected. It was like being treated as part of the family. So, my grateful thanks to Andy,Gary and Carl, May you business continue to grow for many years to come. Kindest regards, Trevor Boswell.
Great customer service and very patient
By Adam G on 06 September 2020 | Purchase not verified
Really happy with my recent experience with templar cars and their patience with my finance company. The car is exactly as described. Very friendly staff, great customer service and most importantly great coffee.
Great car and great service.
By Graham C on 05 September 2020 | Purchase not verified
Very relaxed, no pressure and a great car for a really good price. Would buy from Templar again even though they are such a distance away. My Partner and I think that the service we received from Karl and the team was excellent.
Great car dealer and great car!
By Robert C on 28 August 2020 | Purchase not verified
I would like to thank the staff at Templar cars for selling me the Suzuki Swift Sport.What a great car,economical,fast,good ride and comfy seats.Bodywork spotless and a great price.
Fantastic customer service
By Jason R on 28 August 2020 | Purchase not verified
From the first call through to purchase and collection, the staff at Templar cars were extremely professional but personal too. The no pressure sales talk from Andy was greatly appreciated and made the whole experience easy. Unfortunately we suffered a sunroof failure just a few days after purchase. As we had been supplied with a warranty I didn't call Templar but instead tried to get it resolved via the warranty. I struggled to find garage local to our home address to look at the problem let lone repair it. I rang Templar back to explain the problem and without any hesitation Gary arranged for the car to be returned to them for repair. Although this was just one of those things, Gary could not have been more apologetic. The problem was diagnosed and repaired within a couple of days. The customer service we experienced was 1st class. I would have no hesitation in recommending Templar Cars to anyone looking for a quality used car with amazing customer focus. Thank you guys.
A nice surprise to feel confident about car-buying
By Laura S on 14 August 2020 | Purchase not verified
A really great experience! I don't enjoying car shopping at all and find it quite stressful but everyone I dealt with here really made the whole thing easy. They were so much more helpful than I expected, really friendly, and when I had a problem with the car just after buying it they were fantastic. I would feel confident recommending anyone to go there, and in future I will definitely buy a car from them rather than risking going anywhere else. The salespeople weren't pushy at all and did not try to hide any faults or downplay anything. They had time to speak with me and help me even when it probably looked like I wasn't going to end up buy anything.
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